- Online check-in on the website opens 24 hours and closes 1 hour before departure.
- Check-in procedure at the airport begins 2 hours before departure and ends 40 minutes before the departure of the flight indicated on the ticket.
Baggage must be checked out. To do this, you must arrive at the airport check-in desk at least 50 minutes before departure, even if online check-in has been completed. The Airline has the right to check the compliance of the passenger's hand luggage in the boarding control area by weighing it and placing it in a calibrator of the specified dimensions.
When transporting weapons, ammunition and animals, you must arrive at the check-in desk in advance, no later than 1 hour 30 minutes before the flight departure.
To check in for a flight, check in cabin baggage and baggage, the passenger must present an identity document, as well as, if necessary, documents certifying the special conditions for carriage of the passenger and his/her baggage (medical documents, veterinary certificate, etc.).
- Pay attention to the Hazardous substance list forbidden for transportation on board aircraft by passengers in checked baggage and cabin baggage.
- Review the Rules and regulations for baggage and cabin baggage. If your baggage exceeds the free baggage allowance in terms of weight or dimensions, be prepared to pay for excess baggage.
- Estimata the time of arrival at the airport, taking into account the start and end time of check-in at the airport. Be sure to take into account additional travel time to the airport, force majeure and passage of all mandatory pre-flight procedures.
Boarding for the flight starts after the end of check-in, 40 minutes before the flight departure and ends 20 minutes before the flight departure.
For online registration, we recommend using any browser of the latest or second to-last version. Browsers must have JavaScript enabled and Cookies allowed.
If for some reason you are unable to print your boarding pass, please contact the check-in desk of your flight at the airport, but no later than 50 minutes before the flight departure.
Usage of electronic boarding passes is only possible at the following airports: Barnaul, Gorno-Altaysk, Kemerovo, Novokuznetsk, Krasnoyarsk, Tomsk and Ulan-Ude.
Information of interest can be obtained by calling the customer support center: +7(391) 291-81-80.