Air ticket purchase

When purchasing tickets on our website, you can pay via SBP, SberPay, PayLate installment payment serviceand bank cards of the following payment systems: VISA, MasterCard, Maestro, MIR.

In order to make a payment (enter card details), you will be redirected to the JSC Bank GPB (Gazprombank) payment gateway. The payment gateway shall be connected and the information shall be transferred in a secure mode using the SSL encryption protocol.

In case your bank supports the technology of secure online payments Verified By Visa or MasterCard SecureCode, you may also be required to enter a special password to make a payment. Confidentiality of the reported personal information shall be ensured by JSC Bank GPB (Gazprombank). The information entered will not be transferred to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards shall be made in strict accordance with the requirements of the payment systems MIR, Visa Int. and MasterCard Europe Sprl.

Error during ticket payment at website can be caused by the following reasons.

  1. Make sure that you purchase a ticket with a bank card that is accepted for payment on our website. We accept bank cards of the following payment systems: VISA, MasterCard, Maestro, MIR, issued by Russian banks or CIS banks.
  2. An error in the specified card details. Check if all the filled in fields comply with your card data and if the CVV / CVC code is entered correctly (numbers on the back of the card). If the card used for payment is not named (does not contain a name field), enter name and surname of the cardholder in the Latin register in the cardholder field.
  3. Expiry of the Bank Card Validity Term. Validity term is usually specified on the front of the card (month and year). For more information about the validity of the card, please contact the bank.
  4. The Mobile Bank or 3D-secure service is not joined, the card is unfit for online payments. For your safety, the bank uses 3D-secure technology, which involves additional payment verification by sending an SMS or a push message with a verification code to confirm the operation to the phone number associated with the card. You need to contact a bank support service with a request to join the service.
  5. An incorrect verification code for operation confirmation was entered (sent by an SMS or push message) or a one-time code was entered again. In this case, you need to repeat the payment.
  6. Insufficient amount of funds or credit limit on the card. Also, the bank could set limits on the amount of payments during one day. Refill your card balance or use another card.
  7. The card is blocked by the bank. Card can be automatically blocked by the bank in case of suspicious client transactions. You need to contact the bank and find out the reasons for blocking.
  8. Unstable Internet connection and loss of connection with the bank processing center.
  9. The time limit for order payment has expired (a countdown is indicated at the payment step). After the specified time, the booking is automatically cancelled by the system.
  10. Unable to get an authorization code from your bank. Try to pay with another card.
  11. Make sure that VPN-services are disconnected at your device.
  12. Problem is in the browser settings or use of outdated versions of browsers. Change your browser or update to the latest version. Browsers must have JavaScript enabled and cookies allowed.
  13. We also recommend clearing the browser cache or changing the device and re-ordering a ticket.
  14. If the payment error on the website is repeated, you can contact the airline’s customer support center.
  15. In some cases, your payment (in case of successful payment) may take up to several hours to be processed by the bank. In this case, the order will be pending payment. As soon as the bank payment is made, you will receive an electronic receipt by email.

Benefits of the service

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      Fast

- up to 75,000 ₽ only a passport is required

- installment plan registration 24/7 online

- without collateral and guarantors

Profitable

- 0% overpayment if paid within 30 days

- from 0 to 2.3% per month for purchases from 3,000 to 180,000 ₽

- 0 ₽ down payment

Comfortable

- individual rates for each passenger

- 12 months to pay

- comfortable payment schedule


How to apply?

  1. Book a ticket on our website;
  2. Select the PayLate installment payment method;
  3. Fill out the form and confirm the installment plan via SMS.


Terms and Conditions

From here on, "installment plan" means, among other things, a credit agreement, a loan agreement, a sale and purchase agreement (provision of services) with deferred payment, and other agreements providing a deferment/installment plan for payment for goods and services, executed using the website (Internet resource) which is a Platform (service) owned by Technological Services Limited Liability Company (TIN 5047229388; OGRN 1195081056939; address (location): 141407, Moscow region, Khimki, Lavochkina street, building 2A, floor 2, room 22), located at https://paylate.ru and providing the opportunity for execution (subsequently support for execution) of the Platform services and/or Platform partners to Users of the Platform, namely:

  • Consumer microloan with a grace period of repayment, provided by Limited Liability Company Microcredit Company Credit Line (LLC MCC Credit Line), Taxpayer Identification Number (TIN) 5047134390, Primary State Registration Number (OGRN) 1125047012342, registration number of the entry in the state register of microfinance organizations 2120150001955 in accordance with the certificate of the Federal Financial Markets Service of Russia No. 0002195 dated 14.08.2012, Address of the central office: 141407, Moscow region, Khimki, Lavochkina street, building 2A, floor/room 2/9. The loan is issued for the intended use of purchasing a product or service. Loan amount from 3,000 to 180,000 rubles. Loan term is 12 months. Ranges of values of the total cost of a consumer loan (loan): 0 - 125%. The interest rate for using borrowed funds is determined individually and amounts to 2.3% per month of the amount of the loan provided.

The grace period for repayment of the loan provided is determined individually. More information about the terms can be found by calling 8 800 770-03-00. Not an offer.

In case of providing a loan (microloan) with a Grace Period, the repayment of the loan (microloan) amount and interest for using the loan (microloan) amount must be made by the Borrower in accordance with the Payment Schedule, including during the Grace Period. Also, an essential condition for the application of the Grace Period is the Borrower making advance payments during the payment periods falling within the Grace Period. The amount and frequency of advance payments are specified in the Individual Terms of the Loan Agreement and the Offer Application. The loan amount must be fully repaid during the Grace Period. Formation of overdue debt is not allowed. Violation of the terms of advance payments is not allowed. In case of overdue debt or violation of the condition for making advance payments, the conditions of the Grace Period are cancelled (not applied) and the Lender accrues interest on the amount of the loan (microloan) provided for the use of the loan (microloan) in accordance with the individual terms of the agreement from the moment the loan (microloan) amount is provided. In case of provision of an additional Loan amount (clause 4.1.9. of the Rules) during the Grace Period of the previously provided (current) Loan, the Grace Period for the current Loan is cancelled and interest for the use of the Loan is accrued according to the Payment Schedule from the moment the Loan is provided. The Grace Period is cancelled since the condition for applying the Grace Period is considered not to be met, namely, the amount of the Loan provided is not fully repaid during the Grace Period. If the Borrower complies with the terms of the Grace Period (compliance with the Payment Schedule, terms of making advance payments, absence of overdue debt and full repayment of the amount of the loan provided before the end of the Grace Period), the repayment of the loan (microloan) provided is carried out taking into account previously made payments with the calculation of interest for using the loan (microloan) amount under the terms of the Grace Period.

Loan Provision Rules

General terms and conditions for granting a loan

Information in accordance with Instruction 5830-U

Insurance conditions

  • Financial product "Payment by Installments" (BNPL product), which is provided by Limited Liability Company "MK-Mobile" (LLC "MK-Mobile"), OGRN 1135047010779, INN 5047146580, address: 141407, Moscow region, Khimki, Lavochkina street, building 2A, floor/room 2/19.

Terms of the assignment

Using the Platform in any way and in any form, including viewing the content of the Platform and downloading the mobile application, means that the User accepts and undertakes to comply with the terms of the User Agreement.

Красавиа
660022, Россия, Красноярская область, г. Красноярск, ул. Аэровокзальная, 9д
Телефон: +7 (391) 291-81-81
Почта: info@krasavia.ru
Факс: +7 (391) 291-81-84